All Richmond AID publications are available to download.
Twickenham Access Survey Report
Back in spring, we completed an access survey of Twickenham Town Centre, which looked at the accessibility of shops, cafes, eateries, banks and other businesses in Twickenham. A team of disabled and non-disabled volunteers went round various premises and took measurements, listed features and took comments, which were then converted into this report. The results are really interesting.
Report on the accessibility of shops, cafes, eateries, banks and other businesses in Twickenham.
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Town Centres for All- Executive Summary
This is short summary of the Twickenham Access Survey Report.
Assessment of the accessibility of services in Twickenham.
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Access Guide to Twickenham
Volunteer Mike Stevens has put together a guide to goods and services in Twickenham, based on the results of our survey. All shops, cafes, banks and other business we visited are listed with all their accessible features.
This guide is free to download:
Access Guide to goods and services in Twickenham Town Centre
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Making Access Improvements
Every business must make reasonable adjustments to their premises to make them, and their services, accessible to disabled customers. This guide gives advice on how you can this with useful, mostly low-cost tips.
This guide is free to download:
A step by step guide to making your business more accessible to disabled customers.
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Leaflet providing tips and advice for businesses on how to improve access for disabled people.
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Access Audits
We are currently conducting audits of other areas, and are looking for volunteers to support this work.Richmond AID is an organisation of disabled people, for disabled people, and it is our aim that the Access Audits are undertaken by disabled people.
Leaflet on conducting access surveys and compiling survey information.
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Access Advice
You can always contact our office and speak to an advisor for free advice if you are at all unsure about access issues.

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