Our Team at Richmond AID
We are a small and friendly team that will do our best to help you with any query you may have. As well as the paid employees listed here Richmond AID has around 30 active volunteers that enable us to achieve great results.
| Name and Role | Contact Details | Profile |
|---|---|---|
Chief Executive Officer![]() Lucy Byrne |
020 8831 6077l.byrne@richmondaid.org.uk | Lucy started in Richmond AID in January 2010. Prior to this Lucy worked at a Social Housing Landlord, as the Community Development Co-ordinator. Lucy has personal experience of disability as both her parents have disabilities. |
Operations Manager Alex Brining |
020 8831 6071 | Alex has been with Richmond AID since 2006 and has worked in the disability sector for the last ten years, with experience in social care, equality and discrimination and advice provision. |
Receptionist & Administrative Officer Andrew Harris |
020 8831 6080 | Andy became the face of Richmond AID on our reception in June 2008. Previously, Andy had volunteered as a photographer for Richmond AID, and Age Concern and Richmond CVS. Andy still assists us at numerous events as our ‘official photographer’. |
Employment and Involvement Manager![]() Jamie Cutler |
020 8831 6072 | Jamie has been with Richmond AID for over three years and has ten years’ experience working in the disability sector – previously working for a charity supporting young adults with severe learning disabilities. Jamie also has personal experience of disability as his girlfriend has a physical disability. |
Benefits Advisor Jo-Anne Atkinson |
020 8831 6070
(Monday and Friday) |
Jo-Anne Atkinson joined Richmond AID as a volunteer in 2005 and then became a Benefits Advisor in 2007. She has a background in Housing, Housing Consultancy and Social Security Benefits. She also part of a group that advises the Council on disabled access for new municipal buildings and urban areas. Jo-Anne became became disabled in 2005 after a long illness. |
Benefits Advisor Yvonne Baxtrem |
020 8831 6070
(Tuesday, Wednesday and Thursday) |
Yvonne joined Richmond AID in February 2010. Her previous employment was with Age Concern Richmond, in benefits advice and also as a Finance Support Manager. She has previously managed housing projects for people with mental health problems in Inner London and worked across all ages and disabilities in the social care sector. Yvonne’s partner also has a disability |
Children and Families Officer (Benefits) for children’s access service Yvonne Baxtrem |
020 8831 6079
(Monday and Friday) |
This post began in June 2010. Yvonne’s previous experience includes work with disabled children, in children’s homes and with care leavers. |
SPADE GardeningCo-ordinator![]() Jean Loveland |
020 8831 6415 | A keen gardener and part of an award winning community garden I joined the SPADE project in July 2010 and it must be a dream job. I co-ordinate a fantastic team of enthusiastic gardening volunteers whose job it is to tend the gardens of disabled and elderly residents. We get to keep the gardens in shape and make people smile. |
Information and Advice Co-ordinator for children’s access service Lena Vantol |
020 8831 6076 l.vantol@richmondaid.org.uk | Lena joined Richmond AID in April 2012. Previously, she worked for local charity Three Wings Trust providing information and advice for parent carers of children with disabilities and additional needs over a 6 year period. Lena also trained to volunteer as a counsellor for young people at Off the Record in Twickenham for 2 or 3 years in the early naughties. |
Our Trustees at Richmond AID
The Board of Trustees is responsible for all strategic decision making, including business planning. The Board is a voluntary board of trustees who are elected annually. As an organisation Richmond AID recognises the significance of ensuring that anyone joining the committee understands their duties and their responsibilities; financial responsibilities, accountability to beneficiaries, charities commission and funders and adherance to policies and procedures.
At Richmond AID staff, trustees and volunteers all work closely together. In line with our constitution more than half of our trustees must have a disability.
To contact our trustees, please call 020 8831 6080 or e-mail info@richmondaid.org.uk.


















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