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Changes to Adult Social Care in Richmond upon Thames

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The Council in Richmond upon Thames have announced proposals to change how adult social care is delivered to local disabled and older people. They are consulting on these proposals now and it is very important that local disabled and older people, and carers and organisations, make their views known. These are important changes. You can contact our Advice Line to discuss these changes.

The proposed changes includes raising the threshold of those who can receive social care. People who were classed as having ‘moderate’ needs could in the past receive social care, funded by the Council. The proposal now is to raise that threshold to provide social care only to people who are assessed as having ‘substantial’ or ‘critical’ needs.

Another change is to the Self Directed Contributions Policy (this is the way that the Council determine who contributes to their own care, and how much). This will mean that more people contribute more to their care package.

Also, the Council are proposing to include a person’s disability benefits (Disability Living Allowance and Attendance Allowance) in their assessment for how much you will have to pay for your care. This will mean more people will have to contribute more to pay for their care.

The last key change is the proposal to close two day centres in the borough. These centres are Tangley Hall and Twickenham day care centres.

Are you affected by these proposals?

You can complete an online questionnaire to tell the Council how you will be affected, and what you think, about the changes. The online questionnaire can be accessed at:


There is a consultation document available from the council, and a paper questionnaire. If you work with people affected by this change, you can print off the questionnaire and help people to complete it.


There are a number of events coming up in the next few weeks where people can learn more about the changes and get involved in the consultation. For example you might want to challenge or disagree with the proposals, or share your concerns with other service users and Council Officers. You may want to suggest different ways for the Council to save money.

Here are the consultation event details:

Council Consultation sessions:

Tuesday 2nd November at 2pm, Clarendon Hall, York House, Twickenham, TW1 3BZ and

Wednesday 10 November at 7pm, The Salon, York House, Twickenham, TW1 3BZ

The Disability Equality and Access Partnership (DEAP) forum:

Wednesday 17th November at 2pm to 4.30pm, The Salon, York House, Twickenham, TW1 3BZ

The YourSay meeting, with RUILS (Richmond Users Independent Living Scheme):

Tuesday 16th November at 2pm, Disability Action and Advice Centre, Teddington, TW11 8HT. Cathy Kerr, the Director of Adult and Community Services at Richmond Council, will be attending this meeting.

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